Being your best change manager

Esther De La Cruz, Director and Change Specialist

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As the Buddha once said: “Nothing is forever except change.” But change in a business context can still be met with resistance, rather than acceptance. Change Specialist Esther De La Cruz says business owners need to lead by example and work on their own resilience before they can be their best change manager in the workplace. She says that, by leading with empathy and compassion, the worst resistance to change can be successfully overcome.