Build your culture with intention

Workplace cultures are best built with intention, and not from spontaneous chats in the corridor or shop floor. Executive coach Mandy Holloway, co-founder of Courageous Leaders, says the old, lazy way of just saying “how are things” when bumping into people has exacerbated the problem as staff work from home. Mandy says leaders need to take time to prepare questions that create connection with everyone in the team.