The value of constructive feedback

Mandy Holloway, Co-Founder of Courageous Leaders

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A lot of business owners find it uncomfortable to provide constructive feedback to staff, and when they do it’s often ineffective. Business and leadership coach, Mandy Holloway – who has examined numerous businesses across Australia – says feedback should not be about fixing someone. Instead, she says, it’s about holding a mirror up to staff to make them aware of their behaviour.