A lot fewer businesses have gone broke in the last 12 months than during “normal” times. Kate Carnell, Australian Small Business and Family Enterprise Ombudsman, says it’s a consequence of JobKeeper and other benefits to support businesses during the COVID-19 pandemic.… Read more

When it comes to social media, it can be hard to keep up, especially as you consider how to tackle your communications for 2021.… Read more

It may not be yet but soon – perhaps very soon – employers will start entreating their staff back to the office.… Read more

Before you do anything, before you take out an ad or write a blog post, understand what your target market wants and needs.… Read more

No, the US sharemarket didn’t collapse when Donald Trump left office. In fact it’s been busier than ever, there and here…on top of which we’ve had share price manipulations on a grand scale, take Reddit, for example, and then, there was Silversqueeze.… Read more

Managing a team is not set and forget. Tony Gattari, Achievers Group, Founder and Managing Director, likens it to sport – your players have a KPI scoreboard which keeps them on track every single day.… Read more

Are you and your staff slowly heading back to the office? (COVID restrictions permitting, of course!) It’s not easy to manage.… Read more

Consumers are spoilt for choice. Confronted with so many shopping options every day, people perform shortcuts in their purchasing decisions.… Read more

The frontline of business is customer service. That’s where we engage with customers and – hopefully – persuade people to buy.… Read more

The profession of selling has been hijacked by the bad behaviour of a few, leaving a negative perception about selling and salespeople as a whole.… Read more