One of the positives that’s come out of the past year of COVID-related lockdowns and restrictions, has been the revelation that many employees can work from anywhere.… Read more

Don’t be complacent with how you think and feel about your customers — it could ruin you.

Thanks to the internet, your loyal following could easily be gone tomorrow as they find cheaper alternatives online.… Read more

One day soon we’ll all take to the skies again and our airports will transform from deserted spaces to busy transit hubs.… Read more

It’s hard to ignore the negativity and pessimism splashed across the news and in our social media feeds. Well, here’s an idea: how about switching them off for a while?… Read more

Don’t have the time or inclination to help develop the people around you into leaders? Think again.

So says consultant Anneli Blundell, co-author of Developing Direct Reports: Taking the guesswork out of leading leaders.… Read more

Breaking up is hard to do — make sure you know your legal options.

Disputes among shareholders in a business occur way too often.… Read more

How can you turn the fantastic customer experience you offer into a goldmine?

We’ve heard from Darrell Hardidge, CEO of SAGUITY, before about striving to provide a 10 out of 10 experience for your clients.… Read more

In recent years, a massive spotlight has shone on the ethical behaviour of banks and other Australian financial institutions.… Read more

The federal budget is around the corner, our debt blowout is mind-boggling, the vaccine roll out is stumbling and interest rates remain stubbornly low.… Read more

All the best intentions in the world won’t fix problems down the track if you’ve failed to do proper due diligence.… Read more