What’s likely to drive customers away from your door, never to return? Research shows some underlying factors which will eventually mean survival or not for your business.… Read more

So, you’ve survived COVID – so far. But at what cost? And as government support reduces, how will you manage to rebuild a viable business into the future?… Read more

Is the legal profession in a time warp? Lucy Dickens believes it is. She’s a lawyer, a leader in legal innovation, and author of a new book titled ‘It’s time to do law differently’.… Read more

It’s something a lot of people would never admit to being. Insecurity manifests itself in many ways but can have a devastating effect if left unchecked and unresolved.… Read more

As much as we’d wish it, not all staff are high achievers. In fact, some people don’t perform up to scratch.… Read more

Brian Sands was facing a world of hurt during the global financial crisis in 2008-09. He was the  Managing Director and major shareholder of a construction business which was bleeding money.… Read more

In a world that just keeps getting busier, how do we find time to get through our daily tasks?… Read more

How can you expect to please your customers when you’re determined to keep putting them “right” all the time?… Read more

Not only can the cost and time involved in a legal dispute be prohibitive for a lot of business owners, but the stress can be overwhelming.… Read more

Have your ever wondered how the best salespeople win over their clients? With decades of experience, Mike Adams says the common thread is storytelling.… Read more