How do you explain to a member of your team that they have body odour? It’s a delicate conversation – you don’t want them to feel terrible, but it’s important to let them know.… Read more

The current economic climate is having a significant impact on small businesses, with SMEs struggling across various industries. According to Wayne Morris, CEO of Fifo Capital, many businesses don’t fully understand the importance of cashflow, often focussing solely on profit and loss statements.… Read more

More than a third of all businesses in Australia are female-owned – a significant proportion, with the vast majority being mothers.… Read more

Too often sales people tell the customer what they think they want to hear, rather than asking questions and listening to customer concerns.… Read more

When Dr May Chan was a child, she had a fall which resulted in dental issues and an unwillingness to smile for family photos.… Read more

Business Coach Dan Williams says he can chalk up most business failures to weak processes. An Asia Pacific business coach for coaching firm EOS Worldwide, he says successful firms need to have strong processes at their core, otherwise their possible growth and ability to scale will be hobbled.… Read more

The good old days in agency land saw long lock-in contracts, mark ups on media buying and the money flowed.… Read more

There’s a goldmine of extra income a lot of businesses are missing out on because they don’t follow up effectively.… Read more

Rarely do we know when crisis will strike – a pandemic, war, or a GFC-like event – but if it does happen, the impact on your business and staff could be just as seismic.… Read more

To maintain long-term profitability, you need a strategy that can adapt to new trends and consumer demands. Companies that don’t change will fall behind, says consumer and marketing guru Barry Urquhart.… Read more