UGRs or Unwritten Ground Rules, drive people’s attitudes and performance in the workplace – but they’re seldom talked about openly and you may have no idea what’s going on without your knowledge or understanding.… Read more

Our preoccupation with making ends meet, paying the bills, the wages, sorting out stock levels and generally keeping the lights on may lead us to overlook the fundamental reasons why people do business with us.… Read more

Don’t have the time or inclination to help develop the people around you into leaders? Think again. As a business owner or manager, you’ve got an important role to play in helping those around you become leaders too.… Read more

The convenience of listening or reading almost anything from your hand-held device is convenient, simple and it’s big business.… Read more

Some people come to work full of beans ready to take on the world, while others can’t get going without beans – coffee, that is.… Read more

There’s nothing good about bad bosses. Often, they are the reason a workplace is toxic, they can lead team members to suffer stress and mental health problems, and they’re the cause of staff turnover.… Read more

The CEO of Hatch Brands, Todd Foot, is carving an impressive niche into the e-commerce landscape. With his focus on acquiring and investing in ‘Mum-and-Dad’ small businesses, particularly those in the homewares space, Todd discusses his strategies to help these businesses thrive in the digital age.… Read more

What if business owners and managers treated their staff like… humans? Well as far as Mark LeBusque is concerned, not enough workplaces run with humans in mind, expecting a more robotic type response.… Read more

What do Kim Kardashian, Miley Cyrus, Serena Williams and Victoria Beckham have in common? Aside from being mega-rich celebrities, they are all fans of entrepreneur Olivia Carr’s brand Shhh Silk.… Read more

The majority of organisations are too myopic in their sales strategy, pushing monthly or quarterly goals. Sales teams need to understand and embrace the company’s long-term strategy for effective sales.… Read more