Are you sick of not charging enough for what you do – but you don’t dare jack up your prices in case your customers desert you in droves, then sit back and listen to some salient advice from Australia’s number one business author, Andrew Griffiths.… Read more

As people spend increasing amounts of time online, it’s worth being strategic about how your business uses social media and other online tools to target potential customers.… Read more

Life, income and TPD (total and permanent disability) insurances are often included in a superannuation policy. That might be fine to some people, but it could impact the eligibility requirements and tax paid when a claim is made.… Read more

Waiting an unreasonable time for big companies to pay their bills could soon be a thing of the past, thanks to the Federal Government’s new Payment Times Reporting Scheme.… Read more

As a health-conscious foodie, Jordyn Evans was unimpressed with the line-up of old, traditional spices and seasonings on the supermarket shelves.… Read more

When a customer is upset with product or service, it’s often the frontline staff who cop the complaint. To ensure a bad situation doesn’t get worse, it’s important to know how to deal with a customer’s difficult behaviour.… Read more

There is, as they say, a first time for everything. And that includes stepping into a leadership role. To help first-time managers, we hear from leadership expert Anna Marshall, founder of People Mastery and author of ‘On you marks, get set…LEAD!:… Read more

Everyone has a role to play in a winning team — and leadership is an important part of that.… Read more

Paul Taylor knows resilience better than most. A current PhD student in Applied Psychology, Paul’s a former Airborne Anti-submarine Warfare Officer in the Royal Navy, a former professional boxer, Australian Fitness Industry presenter of the year, and founder of MindBodyBrain Performance Institute.… Read more

If tyre kickers are tying up your time seeking quotes and proposals without coming through with the work – then it’s time to call them out.… Read more