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Wes Lambert, CEO, Australian Restaurant and Café Association

Prime Minister Anthony Albanese has made himself abundantly clear: credit card surcharges will be banned. But what does it mean for small businesses?… Read more

Todd Foot, CEO, Hatch Brands

The CEO of Hatch Brands, Todd Foot, is carving an impressive niche into the e-commerce landscape. With his focus on acquiring and investing in ‘Mum-and-Dad’ small businesses, particularly those in the homewares space, Todd discusses his strategies to help these businesses thrive in the digital age.… Read more

Anna Booth, Australia’s Fair Work Ombudsman

Business owners who choose to deliberately underpay workers will face criminal charges from the first of January 2025. The new criminal measures are the latest to take effect, after the Federal Government’s “Closing the Loopholes” legislation passed at the end of 2023.… Read more

Ilona Charles, CEO & Founder, shilo.people

Too often the role of HR is undervalued, if it exists at all in some businesses. The reality is that people make the difference, despite the benefits of your product or service, you need great people to develop your brand, sell the product, create experiences and connect with your audience.… Read more

Dr Joseph A Michelli, Author & Keynote Speaker

If you’re looking for customer service inspiration, a large telco probably wouldn’t be your first port of call. But, there is one little-known teleco brand whose customers are raving: Macquarie Technology Group.… Read more