Great leaders are there to serve their staff and be of service to others. That’s according to customer service specialist Monique Richardson, author of ‘They Serve Like We Lead’.… Read more

No business is immune to cashflow issues. And now, many business owners are feeling the pinch more than ever.… Read more

If you’re hiring new sales staff – or anyone for that matter – don’t be lax with on-boarding them, insists sales expert Colin Pearce.… Read more

While the economy continues to take a pummelling and businesses struggle to forge ahead, is there any room for optimism?… Read more

How often do you think about the way you look, the clothes you wear, the way you sound, and even the way you walk, stand or sit?… Read more

In good times the temptation can be to spend surplus cashflow, a habit that can hurt during an economic downturn.… Read more

One of the biggest differences between professional football and business is football’s focus on talent and teaching. As an AFL CEO for close to 25 years, Cameron Schwab saw first-hand how elite sport focuses almost entirely on the players and how they work together.… Read more

Your staff look to you for direction, encouragement and inspiration. And how you lead will directly affect the way they work.… Read more

A coach of coaches, Remi Pearson has built an international training business by practicing what she preaches. In her book ‘Simple Strategies for Business Success’, she promises to reveal how to dominate markets and conquer competition by providing value to customers, rather than just seeing them as a source of cashflow.

What happens when the person you’ve hired isn’t performing as you’d hoped? It’s important to have an onboarding process that continues well after the employee’s first day, says workplace expert Michelle Gibbings.… Read more