If you ask questions and listen to the answers, you will learn what your customers want. Selling becomes easier and you don’t have to talk so much, says sales expert Colin Pearce.… Read more

Every business that’s looking to grow understands the importance of formulating a plan.  But, how should they create one?… Read more

Australia looks unlikely to fall into a recession, though we will experience lower growth. That’s the prognosis of our regular economics commentator, Melbourne University Professor Neville Norman.… Read more

Do you feel as if you have too much on your to-do list, both at work and at home?… Read more

Australian law has changed when it comes to secrecy provisions in employment contracts, and it’s something all business owners and managers need to come to terms with.… Read more

How would you like to be on the front page of the paper without having to pay for it?… Read more

This year’s Australia Day holiday fell on a Thursday. Some employees around the country saw that as an opportunity to take a sickie, and have an extra-long weekend.… Read more

Failure isn’t something we should avoid at all costs – on the contrary, failure is a powerful force on the journey to success.… Read more

The huge amount of Optus and Medibank customers data that was hacked by cybercriminals made headlines across the country.… Read more

Breaches of cyber security cost Australian small businesses $29b last year, and with about 60% of firms at risk, the industry’s peak body is moving to do something about the problem.… Read more