Many companies today are struggling with a skills shortage, forcing them to offer perks as they attempt to ramp-up hiring.… Read more

What do Kim Kardashian, Miley Cyrus, Serena Williams and Victoria Beckham have in common? Aside from being mega-rich celebrities, they are all fans of entrepreneur Olivia Carr’s brand Shhh Silk.… Read more

The majority of organisations are too myopic in their sales strategy, pushing monthly or quarterly goals. Sales teams need to understand and embrace the company’s long-term strategy for effective sales.… Read more

When Paris Cutler left the corporate world to pursue her own start-up dream, little did she know she’d be the undisputed champion of high-end cakes.… Read more

Too often the role of HR is undervalued, if it exists at all in some businesses. The reality is that people make the difference, despite the benefits of your product or service, you need great people to develop your brand, sell the product, create experiences and connect with your audience.… Read more

Jason T Smith started as an “accidental businessman,” running a small physiotherapy practice from his carport with the sole aim of paying the mortgage.… Read more

If you’re looking for customer service inspiration, a large telco probably wouldn’t be your first port of call. But, there is one little-known teleco brand whose customers are raving: Macquarie Technology Group.… Read more

Inflation and cost-of-living pressures have contributed to a tightening of household budgets, which leads to employees scrutinising their pay packets.… Read more

Great leaders are there to serve their staff and be of service to others. That’s according to customer service specialist Monique Richardson, author of ‘They Serve Like We Lead’.… Read more

Successful businesses place people at the core of their strategy, recognising HR’s role in workforce engagement and performance. That’s according to Ilona Charles, CEO of shilo.people,… Read more