Kate Carnell , Australian Small Business and Family Enterprise Ombudsman

A lot fewer businesses have gone broke in the last 12 months than during “normal” times. Kate Carnell, Australian Small Business and Family Enterprise Ombudsman, says it’s a consequence of JobKeeper and other benefits to support businesses during the COVID-19 pandemic.… Read more

Tony Gattari, Founder and Managing Director, Achievers Group

Managing a team is not set and forget. Tony Gattari, Achievers Group, Founder and Managing Director, likens it to sport – your players have a KPI scoreboard which keeps them on track every single day.… Read more

Michael Carrick, Director, The Carrick Group

The frontline of business is customer service. That’s where we engage with customers and – hopefully – persuade people to buy.… Read more