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Matthew Michalewicz, CEO, Complexica

Writing down your goals is one thing, but following through on them is quite another. Entrepreneur Matthew Michalewicz has developed several technology companies in the US and Australia, his last achieving revenue from start-up to $20m in just 7 years.… Read more

Michael Solomon, International Speaker & Author

The labels marketers use to describe consumers no longer serve the purpose they used to. That’s according to customer engagement expert, Michael Solomon, whose book, ‘The New Chameleons’, outlines how consumers defy the categories in which businesses often put them.… Read more

Victor Perton, COO, The Centre for Optimism

Extensive research indicates that people who are optimistic are better business leaders – they’re more resilient, they innovate better, strategise better, and they even live longer.… Read more

Martin Grunstein, Customer Service Expert

How can you expect to please your customers when you’re determined to keep correcting them? It’s easy to fall into the trap of being right, says professional speaker on customer service Martin Grunstein, but that’s not what the customer is looking for from you.… Read more