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Lyndall Spooner, CEO, Fifth Dimension Research and Consulting

There are two types of buying behaviours that reflect the modern online shopper: planned and impulsive. When people plan to buy something, they turn into detective mode, using technology to scour the internet for reviews and recommendations, especially for expensive or complex items.… Read more

Roger Perry, Managing Director, Bevington Group

The swings and the roundabouts of running a business can be stressful at the best of times. But it doesn’t have to be that way, according to business consultant Roger Perry.… Read more