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Barry Urquhart, Marketing Strategist, Marketing Focus

Differentiation is fundamental in an increasingly commoditised marketplace, insists consumer behaviour analyst Barry Urquhart. COVID has led consumers to be more socially isolated, which has resulted in more scrutiny of the choices available.… Read more

Les Watson, The Time Lord and Author of Get More Time

Start on time, finish on time and have an agenda. Sounds simple, but how often do we find ourselves in meetings that don’t follow these three principles?… Read more

Michelle Gibbings, Workplace Expert and Author

A self-entitled employee is someone who thinks they should be paid more, who always wants promotions, the best opportunities, bonuses and take holidays only when it suits them.… Read more

Ashleigh Hoult, Founder & Director, PromoDonna

Preparation is so important to telephone sales – have a script, write down key objections, but most importantly “master your mindset”.… Read more