Sure, most things today are done digitally and online, but when it comes to building relationships and sourcing quality leads, answering the phone can in in fact be the answer.… Read more

Your staff really are your number one resource, so to make sure you attract the best talent and are able to hold on to them, looking after them holistically is going to give your business a competitive advantage.… Read more

Google Analytics can seem intimidating, but without question it should be the foundation for all of your digital marketing – monitoring and guiding you towards successful outcomes.… Read more

Paul Taylor knows resilience better than most. A current PhD student in Applied Psychology, Paul’s a former Airborne Anti-submarine Warfare Officer in the Royal Navy, a former professional boxer, Australian Fitness Industry presenter of the year, and founder of MindBodyBrain Performance Institute.… Read more

Despite the intensity of competition and the power of consumers, it surprises Roy Osing that most businesses are doing very little to differentiate themselves from their competitors.… Read more

As a leader and business owner, not only do you need to always be building your talent bench but assessing current staff and coaching them if possible.… Read more

A slowing, or even an end, of the current round of interest rate rises, lower inflation, an easing of labour shortages and a stronger budget balance sheet are all pointing to a better economic situation for 2023.… Read more

With Christmas just around the corner, now’s the time to unwind and relax. You’ve probably made plans to have a holiday and reset your body and mind, but have you thought about ditching your mobile devices?… Read more

People often buy on impulse, so you must be able to respond quickly to close a sale. That’s according to entrepreneur Richard Turner, who’s written a book from his experience of founding four companies in four different industries: ‘The Essential Entrepreneur: What it takes to start, scale and sell a successful business’.… Read more

Being on time matters. In business, punctuality reflects your integrity and builds trust with others whom you honour with a promise of not being late.… Read more