On the 29th of October this year, 3G technology in Australia is shutting down. According to Bruce Billson, the Small Business and Family Enterprise Ombudsman, the final switchover to the 4G network could cause serious disruptions to the small business sector, if older, internet-connected devices aren’t on the 4G frequency in time.… Read more

What happens when the person you’ve hired isn’t performing as you’d hoped? It’s important to have an onboarding process that continues well after the employee’s first day, says workplace expert Michelle Gibbings.… Read more

You know what it’s like when your phone vibrates or a message pops up on your computer screen. Your attention is piqued.… Read more

Did you know that just 7% of businesses achieve annual revenue of $2 million? There’s a lot of books written and advice given to businesses starting out, but few cater to established businesses looking to scale up.… Read more

Hiring top-tier candidates is as difficult today as it’s ever been. The post-COVID era, with its focus on work-life balance, has led organisations to rethink their employer branding strategies to attract top candidates.… Read more

Employers who fail to respond to a formal flexible work request within 21 days, can find themselves being taken to the Fair Work Commission.… Read more

It might be that you meet someone that comes across as your new best friend, but the charming behaviour of a sociopath is merely a front for their own selfish intentions. … Read more

One of the best sales opportunities that’s too often ignored is customer enquiries from inbound phone calls. Colin Pearce explains how to win long-term loyal customers with his six-P’s approach. … Read more

In a world of increasing uncertainty, it’s not enough to just keep one eye on change, you need to know how to adapt quickly and effectively to stay in the game.… Read more

The fear of being left behind is driving AI adoption without businesses having a clear understanding of it. Brad Kasell, Principal Technology Strategist for data experience platform, Domo, says ChatGPT for example can provide powerful capabilities for analysing data, but that many businesses only use it for basic tasks.… Read more