Writing down your goals is one thing, but following through on them to achieve success is quite another. You could do worse than follow the advice of entrepreneur Matthew Michalewicz.… Read more

As painful as it is, like ripping off a Band-Aid, sometimes you just need to have a chat with a difficult staff member.… Read more

The labels marketers use to describe consumers no longer serve the purpose they used to. That’s according to customer engagement expert, Michael Solomon, whose book, ‘The New Chameleons’, outlines how consumers defy the categories in which businesses often put them.… Read more

How can you expect to please your customers when you’re determined to keep putting them “right” all the time?… Read more

Imagine setting yourself the challenge to run 250km in the searing heat of outback Australia. What lessons would you learn about yourself that you could apply to other aspects of your life, like your business?… Read more

It’s something a lot of people would never admit to being. Insecurity manifests itself in many ways but can have a devastating effect if left unchecked and unresolved.… Read more

For many companies, transitioning to more digital processes was something they were considering but not rushing into. COVID has accelerated a digital transition by an average of 6 years, with businesses rushing to incorporate digital strategies, to mitigate for future pandemics or disasters.… Read more

Have your ever wondered how the best salespeople win over their clients? With decades of experience, Mike Adams says the common thread is storytelling.… Read more

Risk taking should be encouraged if you want to see your business innovate. That’s the message from Amantha Imber, CEO of Inventium and author of ‘The Innovation Formula’.… Read more

What’s worse than having people talk about you behind your back? In a business sense, it can be worse if nobody’s talking about you at all.… Read more