Automation and systemisation might work at the supply chain level or in fast-food production, but be careful about being too efficient with your customer communications.… Read more

Andrew Ford, Founder of Social Star, has turned the elevator pitch on its head with his own pitch structure which aims to be more conversational.… Read more

The past year was certainly one marked with COVID outbreaks and restrictions, but 2021 also saw huge growth in shares and house prices underlined by bargain-basement interest rates.… Read more

If you want your team to be fully committed to your idea, first it’s worth spending time with them to connect and develop a level of trust.… Read more

The swings and the roundabouts of running a business can be stressful at the best of times. But it doesn’t have to be that way, according to business consultant Roger Perry.… Read more

Do you often feel like you’re a fraud or a fake? Perhaps you started your business because you were good a particular thing, but then you question whether you’re any good at running a business.… Read more

Sometimes your most talented employees are also the hardest to manage. How do you keep them in line?

It’s a common dilemma for business owners.… Read more

At a time when many small businesses are already struggling, a global energy crisis is promising to spark an electricity price shock.… Read more

Sure, it’s easy to be a fine upstanding business citizen when everything’s going well. But what happens if times get tough – like now?… Read more

The relentless nature of running a small business, tied up sometimes with family demands, can tire out the best of us.… Read more